In light of our class discussion about Bell and Superbowl advertising, I thought it was appropriate to highlight the following article:
The CRTC has recently been urged to hold a public inquiry into the sales practices of Canada’s telecommunication providers. This urge has come in the form of a formal letter to the CRTC from the Public Interest Advocacy Centre (PIAC), an Ottawa non-profit group. PIAC urges the CRTC to investigate recent media reports about high-pressure sales tactics used by telecommunication companies which target vulnerable customers.
The article highlights how a similar investigation was done by the Financial Consumer Agency of Canada involving sales practices of major Canadian banks. If banks are not above the system than who is to say Bell, Telus, Rogers and all major telecommunication providers are not? I guess time will tell. However, this shows that perhaps the argument some may have, as addressed in class, regarding Bell getting its way when it comes to the Superbowl advertising issue and everything else it concerns itself with may not always be true.
The article can be found here: http://www.cbc.ca/news/business/bell-high-pressure-sales-reaction-1.4478586